Privacy Policy

This Privacy Policy describes how GENIE AI, Inc. ("GENIE AI," "we," "our," or "us") collects, uses, processes, and protects personal information when you use BOS Studio, a business orchestration system that enables AI agents, digital twins, and business workflows (the "Services").

By using the Services, you agree to this Privacy Policy.

This Policy applies to:

• BOS platform
• Agent Builder and SuperAgents
• Data Drive and file storage
• APIs and integrations
• Digital twin and AI systems
• Web, mobile, and enterprise deployments

Where applicable, we process data based on:

• Contractual necessity (to provide Services)
• Legitimate interests (improving platform performance)
• Consent (marketing, optional features)
• Legal obligations

We use data to:

• Operate BOS Studio infrastructure
• Enable agent orchestration and execution
• Deliver automation workflows
• Improve system intelligence and performance
• Provide customer support
• Ensure security and fraud prevention
• Comply with legal obligations

BOS Studio includes AI-driven systems.

We may share data with:

All vendors are contractually required to maintain appropriate safeguards.

Data may be transferred to:

• Canada
• United States
• Other jurisdictions where infrastructure operates

• We implement safeguards such as:
• Standard contractual clauses
• Contractual data protections

We implement administrative, technical, and physical safeguards, including:

• Encryption in transit and at rest
• Role-based access controls (RBAC)
• Identity and authentication controls
• Continuous monitoring and logging
• Incident response procedures

We continuously improve our security posture in alignment with industry standards.

We retain data only as long as necessary to:

• Provide Services
• Fulfill contractual obligations
• Comply with legal requirements

Data may be securely deleted or anonymized after retention periods.

You have the right to:

• Access your data
• Correct inaccurate data
• Request deletion
• Restrict processing
• Data portability
• Withdraw consent

Submit requests to: legal@genieai.ca

California residents have the right to:

• Know what personal data is collected
• Request deletion
• Opt-out of sale (we do not sell data)
• Non-discrimination for exercising rights

We use cookies and similar technologies to:

• Improve performance
• Analyze usage
• Enhance user experience

Users may disable cookies, but functionality may be limited.

BOS Studio may integrate with external systems (e.g., CRM, payments, communication tools).

These services are governed by their own privacy policies.

The Services are not intended for individuals under 18.

We may update this Privacy Policy periodically.

Material changes will be communicated.

Continued use constitutes acceptance.

GENIE AI, Inc.

For legal inquiries: legal@genieai.ca

The privacy policy is supported by a simple operating standard: ownership stays with the customer, controls stay explicit, and AI remains accountable to human review.